PORT GUIDE

POOLE

Poole

Brownsea Island and Poole Harbour, Poole, Dorset

About Poole ferry port

Poole ferry port lies centrally on the South Coast of England and is therefore easy to reach from London, the Midlands and the West Country. 

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what3words gives every 3m x 3m in the world a unique three-word address. The links above give precise locations of where to go to check in at the port.

GET IN TOUCH

+44 (0) 330 159 7004
New Harbour Road, Dorset, PooleBH15 4AJUnited Kingdom

Check-in times:

Passengers must check in at least 45 minutes before departure. If you are checking in with a pet, you must arrive at least 90 minutes before departure.

Poole is linked by the A31 to the M27, and from there to the M3 and London. Head south on the A350 from Bristol, and east on the A35 from Exeter. Once in town,  head into the town centre and then follow signs for the port.

Poole railway station is about a 30-35 minute walk away from the ferry terminal.

Please contact your local coach station or National Express for schedules and information.

It is approximately 30 minutes walk to the ferry terminal from the town centre.

Poole port facilities

Shuttle bus for foot passengers

Showers

Payphones

Café (daily from 06:00)

Single-storey wheelchair-accessible building

Adapted minibus for disabled foot passengers

Disabled toilets in terminal and vehicle check-in lanes

A wheelchair is available at the terminal on request to help you board the shuttle bus to the ship

Baby change area

Dogs on a lead are allowed in the port area but not inside the terminal building

Once past the security check point, dogs cannot leave your vehicle.

The nearest parks outside of the port are Poole Park (8 minutes drive/38 minute walk) and Hamworthy Park (3 minutes drive/19 minutes walk).

There are no charge points at the port but there are some charge points in and around Poole. You can find more charging points across the UK.

You cannot leave your caravan in the port car park.

For early morning sailings and late-night arrivals, you can park your caravan or motorhome overnight in the vehicle check-in lanes for £15. Your vehicle is parked at your own risk and should not be left unattended. No port facilities are open overnight. 

 Please call PHC on 01202 440220 for car parking assistance.

Poole port car parking charges
Duration Fee
Up to 1 hour £1.00
1 to 6 hours £8.00
6 to 24 hours £15.00
Additional 24 hours £15.00
Overnight campers and caravans £15.00