Passengers sunbathing on deck

Brittany Ferries 澳洲幸运10十168体彩开奖网 Group Ferry Booking Terms and Conditions

The Brittany Ferries 澳洲幸运10十168体彩开奖网 General Conditions of Sale and Conditions of Carriage, as updated on the General Conditions of Sale and Conditions of Carriage pages, are applicable to groups, insofar as they are not derogated from in these "group" conditions.”

FARES AND GENERAL INFORMATION

Fares are based on travel dates and times and may require you to return to the UK within a specified period. Documents are only valid for the sailing dates/times indicated. Open return tickets are not available. Fares are only valid for itineraries commencing in the country they are booked in. We will not carry passengers under the age of 16 unless an adult of 18 years or over accompanies them. Children travelling with an adult other than, their parents or legal guardians must have a letter of consent.

At the time of booking the following information will be required where applicable: vehicle registration number, passengers' first names, surnames, dates of birth, gender and nationality.

If you vary sailing date and times or misuse the terms of the ticket or any promotion, then the difference between the cost of your original ticket and the appropriate current fare will be charged. Any additional charges are payable prior to boarding.

For overnight crossings to France and on our Spanish service, a cabin or seat in a lounge must be pre-booked whilst availability remains. Bookings without on board accommodation may only be accepted on our French routes after all such accommodation has been reserved.

Vehicle and passenger space plus on board accommodation are subject to allocations and therefore may not always be available with certain types of fare.

We vary our fares according to market conditions or where costs beyond our control make such action necessary. We reserve the right to make a surcharge after the date of booking and before outward travel date if there is an increase in taxes, fees or charges (e.g. government action, fuel charges etc). No surcharges will be made within 30 days of outward travel date. You will be given the opportunity to accept the surcharge or cancel without liability.

Motorised vehicles must arrive at the designated port of departure for both outbound and return sailings under their own power, failure to do so will invalidate this transport contract. Vehicles not specifically constructed or adapted for the carriage of passengers are subject to freight tariffs. For further information and rates, contact our Freight Sales Team on 0330 159 5001. Please note that if you arrive at your designated port and should have under the above definition booked under a freight contract, then this transport contract is invalid. Travel will only be permitted on the ability to secure a freight contract and payment of any additional cost. Your carriage cannot be guaranteed.

Luggage sizes in public areas on our high speed services are limited to 45cm (equivalent to hand luggage at airports) all other luggage will be stored remotely for the duration of the crossing.

Onboard facilities vary depending on route, vessel, dates and time of travel.

Please note that smoking (including electronic cigarettes) is only permitted on designated outside decks.

To monitor customer service and for training purposes, we record telephone calls.

A 'group booking' is a reservation for 10 or more adults travelling together on one ticket either as foot passengers or in a coach/minibus. Where groups include the carriage of children (4-15yrs inclusive) then 2 children = 1 adult in respect of minimum numbers etc. If party numbers drop below 10 the fare will revert to general booking terms and conditions.

PROVISIONAL BOOKING

Bookings are held for 2 months.

CONFIRMED BOOKING

A non-refundable deposit is required to secure a booking. There is a deposit of 25% of the total amount of booking. This document sets out the details of your reservation with ourselves; so you should check carefully to ensure it meets with your requirements and that you are happy with our General Ferry Booking Terms and Conditions. The contract is between Brittany Ferries 澳洲幸运10十168体彩开奖网, the carrier, and the lead passenger named on this document and all persons travelling with that passenger on the same document.

Full payment for a group booking is required at least 60 days before the day of outward travel date. If payment is not received the booking will be cancelled which invalidates all related documents. Reservations made within 60 days of outward travel date must be paid in full at the time of booking.

AMENDMENT FEES

£100 per booking after confirmation. When there is a reduction of passengers on a group booking within 30 days before departure, there will be no decrease in the ticket price caused by the amendment.

We reserve the right to make a surcharge after the date of booking and before outward travel date if there is an increase in taxes, fees or charges (e.g. government action, fuel charges etc). No surcharges will be made within 30 days of outward travel date. You will be given the opportunity to accept the surcharge or cancel without liability.

YOUTH OR SCHOOL GROUP

Each group is required to designate and identify an adult member to accept overall responsibility for the whole group. This 'Party Leader' must be contactable throughout the entire crossing and at least one accompanying adult must constantly remain with the group and/or in the assigned area. There must be a minimum ratio of 1 adult to every 12 children. On overnight crossings accompanying adults will only be permitted to reserve identical accommodation to that of the rest of the party.

Bars and Duty Free Shops:Access to the bars for persons under 18 years of age and travelling as part of a group is restricted and subject to specific permission from either the ship's Purser or designated member of crew. The sale of alcohol and tobacco products is prohibited in both the bar and on board shops.

Tickets will be issued 30 days before travel together with a manifest which must be completed and returned no later than 5 working days before travel.

Meal vouchers, if required, can be purchased up to a minimum of 14 days before departure and are non-refundable and non-transferable.

CHANGES AND INTERRUPTIONS TO SAILINGS AND SERVICES

All departure/arrival times are local - please refer to your travel documents. It may be necessary to use alternative ships on any sailing or to change/withdraw the facilities/services available for various operational, technical or scheduling reasons.

CHECK IN

The latest 168澳洲体彩幸运10开奖官方开奖结果 实时直播 历史号码 精准数据统计arrival time at the port for each journey will be shown on your documents. This may vary depending on whether you have any special requirements, are travelling as part of a group or for other reasons. If you do not meet latest 168澳洲体彩幸运10开奖官方开奖结果 实时直播 历史号码 精准数据统计check in requirements, then your space cannot be guaranteed.

SPECIAL REQUIREMENTS

Limited medical services may be available on board. Where they are, there may be a charge for their use. It is your responsibility to ensure if you have a disability or restricted mobility that your needs are known and understood at the time of booking. If you travel with a pre-diagnosed condition then travel is entirely at your own risk and you should obtain advice from your own doctor before travelling.

We are unable to transport anyone who is 32 weeks or more pregnant at the time of travel or those with pregnancy complications.

For information and advice on health matters while travelling abroad, the Department of Health leaflet "Health Advice for Travellers" is available from Post Offices. Alternatively call 0845 606 2030 or visit the website www.ehic.org.uk. We also recommend you visit www.gov.uk/fco prior to travel.

You are strongly advised to have adequate travel and health insurance, as cover under national schemes is not always comprehensive.

CANCELLATIONS AND REFUNDS

Cancellation charges are applicable on full booking cancellation and/or cancellation of party members from the group.

Application for any refund must be made within 4 weeks of the return travel date.

Period of notice given before first scheduled outward travel date Cancellation Charge Refund of balance
Over 60 days Deposit retained = 25% By method of payment
30 - 60 days 50% By method of payment
15 - 29 days 75% By method of payment
0 - 14 days 100% N/A

BRITTANY FERRIES CUSTOMER SERVICE

If you find cause for complaint whilst travelling with us, or in your dealings with our Company, please notify our staff, as we would wish to resolve the matter immediately. If we are unable to do so, then please write to Customer Services, Brittany Ferries 澳洲幸运10十168体彩开奖网, Millbay, Plymouth, PL1 3EW within 30 days of the problem occurring, quoting your booking reference.

DATA PROTECTION & PRIVACY POLICY

For full details of our data and privacy policies, please refer to our privacy policy.


Date of publication: 9 July 2024